28 lines
1.2 KiB
Markdown
28 lines
1.2 KiB
Markdown
---
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tags:
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- project/iso27DIY
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- dev
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- llm
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- agent
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---
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[Cognigy course](https://academy.cognigy.com/courses/take/conversation-design-course/lessons/24748613-request-and-reply) Proceed with 4.3
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**Agent Design Intent Card**
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Notice:
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- Who = the user
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- What = the utterance
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- Intention = get todays menu
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- Reason = to order food
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A conversation is inherently stateless: it probably won't follow your designed workflow. The user may ignore the bot and continue on his own path.
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**Personality, Persona**
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A Bot needs a Name and a Character.
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It is a good idea to also have a capability for smalltalk. Users will ask 'how's the weather' or 'how should I prepare for a Zombie attack' or will say 'I love you'
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[Search Google for repository](https://www.google.com/search?client=safari&rls=en&q=repository+of+intents+and+utterances+for+smalltalk+chatbots&ie=UTF-8&oe=UTF-8)
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[A collection of sample utterances in various languages](https://github.com/codeforequity-at/botium-utterances).
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Contact Profile: creates persistence, by remembering, for instance, the user's preferences and home address, so the bot doesn't have to ask the same questions again each time.
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