46 lines
No EOL
4.3 KiB
Markdown
46 lines
No EOL
4.3 KiB
Markdown
Asked Perplexity.com on 28 april 2025:
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> Are there sources to support the following claim: "The average employee uses 5-20 apps in their work that are not mandated by the IT dept, and are not behind SSO"
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Yes, the search results provide relevant data points to support parts of this claim, though not the exact 5-20 range:
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1. **App proliferation**:
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- **Average app usage per employee** has risen significantly, with desk workers now using **11 apps** (up from 6 in 2019)[5](https://www.ciodive.com/news/gartner-digital-worker-tools-IT/649844/).
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- **Shadow IT prevalence**: Over **one-third of enterprise apps** are classified as shadow IT (non-IT-sanctioned tools)[5](https://www.ciodive.com/news/gartner-digital-worker-tools-IT/649844/), suggesting employees frequently adopt apps without formal approval.
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2. **SSO limitations**:
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While the search results don’t quantify how many apps lack SSO integration, **Okta’s ecosystem** (a major SSO provider) is mentioned as a common enterprise tool[6](https://www.reddit.com/r/privacy/comments/pzyy17/my_employer_is_forcing_everyone_to_download/). However, the rapid growth in app counts (e.g., **255 apps**for mid-market companies[4](https://chiefmartec.com/2023/04/how-big-is-your-tech-stack-really-heres-the-latest-data/)) implies many tools operate outside centralized authentication systems.
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3. **Supporting inferences**:
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- **App overload** is explicitly cited as a productivity drain, with employees switching between **13 apps 30 times daily**[3](https://www.ciodive.com/news/app-switching-enterprise-asana-report/594233/).
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- **User frustration** with app sprawl (e.g., 26% of workers report inefficiency due to app overload[3](https://www.ciodive.com/news/app-switching-enterprise-asana-report/594233/)) indirectly supports the idea that employees adopt non-mandated tools to fill workflow gaps.
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**Conclusion**: The data confirms **rising app usage** and **shadow IT prevalence**, aligning with the claim’s premise. While the exact 5-20 range isn’t directly cited, the growth from 6 to 11 mandated apps[5](https://www.ciodive.com/news/gartner-digital-worker-tools-IT/649844/) and the high shadow IT rate[5](https://www.ciodive.com/news/gartner-digital-worker-tools-IT/649844/) suggest non-mandated app usage likely falls within or exceeds this range. The SSO aspect, though not quantified, is plausible given the scale of app sprawl[4](https://chiefmartec.com/2023/04/how-big-is-your-tech-stack-really-heres-the-latest-data/)[5](https://www.ciodive.com/news/gartner-digital-worker-tools-IT/649844/).
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**Key sources**:
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- **Gartner**: 11 apps per desk worker[5](https://www.ciodive.com/news/gartner-digital-worker-tools-IT/649844/).
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- **Zylo**: 255+ apps in mid-market tech stacks[4](https://chiefmartec.com/2023/04/how-big-is-your-tech-stack-really-heres-the-latest-data/).
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- **Asana**: 13-app daily switching[3](https://www.ciodive.com/news/app-switching-enterprise-asana-report/594233/).
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### Citations:
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1. [https://firstup.io/blog/14-employee-mobile-usage-statistics-company-cant-ignore/](https://firstup.io/blog/14-employee-mobile-usage-statistics-company-cant-ignore/)
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2. [https://www.worktechacademy.com/the-very-real-problem-of-app-overload-in-the-workplace/](https://www.worktechacademy.com/the-very-real-problem-of-app-overload-in-the-workplace/)
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3. [https://www.ciodive.com/news/app-switching-enterprise-asana-report/594233/](https://www.ciodive.com/news/app-switching-enterprise-asana-report/594233/)
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4. [https://chiefmartec.com/2023/04/how-big-is-your-tech-stack-really-heres-the-latest-data/](https://chiefmartec.com/2023/04/how-big-is-your-tech-stack-really-heres-the-latest-data/)
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5. [https://www.ciodive.com/news/gartner-digital-worker-tools-IT/649844/](https://www.ciodive.com/news/gartner-digital-worker-tools-IT/649844/)
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6. [https://www.reddit.com/r/privacy/comments/pzyy17/my_employer_is_forcing_everyone_to_download/](https://www.reddit.com/r/privacy/comments/pzyy17/my_employer_is_forcing_everyone_to_download/)
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7. [https://thebusinessdive.com/productivity-apps-statistics](https://thebusinessdive.com/productivity-apps-statistics)
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8. [https://www.strongdm.com/blog/small-business-cyber-security-statistics](https://www.strongdm.com/blog/small-business-cyber-security-statistics)
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---
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Answer from Perplexity: [pplx.ai/share](pplx.ai/share) |