1.4 KiB
1.4 KiB
#iso31000/2018
5.4.1 Understanding the organization and its context
From ISO 31000:2018
When designing the framework for managing risk, the organization should examine and understand its external and internal context.
Examining the organization’s external context may include, but is not limited to:
- the social, cultural, political, legal, regulatory, financial, technological, economic and environmental factors, whether international, national, regional or local;
- key drivers and trends affecting the objectives of the organization;
- external stakeholders’ relationships, perceptions, values, needs and expectations;
- contractual relationships and commitments;
- the complexity of networks and dependencies.
Examining the organization’s internal context may include, but is not limited to:
- vision, mission and values;
- governance, organizational structure, roles and accountabilities;
- strategy, objectives and policies;
- the organization’s culture;
- standards, guidelines and models adopted by the organization;
- capabilities, understood in terms of resources and knowledge (e.g. capital, time, people, intellectual property, processes, systems and technologies);
- data, information systems and information flows;
- relationships with internal stakeholders, taking into account their perceptions and values;
- contractual relationships and commitments;
- interdependencies and interconnections.