# Cloud Service Risk Assessment Guide ## Purpose This guide provides a simple, straightforward approach for non-technical employees to evaluate the safety and appropriateness of cloud services before use. ## The 10-Step Risk Assessment Checklist ### 1. Identify the Business Need - Clearly define why you need this service - Ask yourself: "Does this solve a specific work problem?" - Confirm no existing internal solution exists - Ensure the need is legitimate and work-related ### 2. Check Data Protection Basics - Identify what type of data you'll be storing - Assess sensitivity (personal, confidential, or public information) - Ask the provider: "How do you protect my data?" - Look for clear, understandable data protection statements ### 3. Verify Vendor Credibility - Research the company's reputation - Check how long they've been in business - Look for customer reviews from similar organizations - Investigate any past security incidents ### 4. Understand Data Ownership - Read the terms of service carefully - Confirm who owns the data you upload - Check if the vendor can use your data - Ensure you can retrieve or delete your data easily ### 5. Assess Access and Authentication - Evaluate login security features - Check if multi-factor authentication is available - Understand how access can be controlled - Verify you can manage user permissions ### 6. Compliance Check - Confirm the service meets relevant regulations - Check for industry-specific certifications - Verify data storage locations - Ensure compliance with organizational policies ### 7. Financial and Operational Transparency - Understand full cost implications - Check for hidden fees - Assess service reliability - Review service level agreements (SLAs) ### 8. Integration and Exit Strategy - Determine how the service fits with existing tools - Check data migration capabilities - Understand process for leaving the service - Ensure easy data export options ### 9. Consult IT Support - Share your findings with the IT department - Request a quick review - Be open to alternative solutions - Seek guidance on potential risks ### 10. Document and Review - Complete a brief risk assessment form - Document your justification - Keep records of your evaluation - Plan for periodic service reassessment ## Risk Assessment Outcome ### Low Risk Indicators - Clear business need - Strong data protection - Reputable vendor - Transparent terms - Compliance with policies ### High Risk Warning Signs - Vague data protection - Unclear ownership terms - Limited authentication - Compliance concerns - Unexpected costs ## Appendix: Quick Reference Checklist - ☐ Business need validated - ☐ Data protection verified - ☐ Vendor credibility checked - ☐ Data ownership understood - ☐ Access controls assessed - ☐ Compliance confirmed - ☐ Costs transparent - ☐ Integration potential evaluated - ☐ IT department consulted - ☐ Documentation completed