#iso27001/2022/EN ## 7.2 Competence The organization shall: a\) determine the necessary competence of person(s) doing work under its control that affects its information security performance; b\) ensure that these persons are competent on the basis of appropriate education, training, or experience; c\) where applicable, take actions to acquire the necessary competence, and evaluate the effectiveness of the actions taken; and d\) retain appropriate documented information as evidence of competence. NOTE Applicable actions can include, for example: the provision of training to, the mentoring of, or the re-assignment of current employees; or the hiring or contracting of competent persons.