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AuditGlue/System alternative/Agent Design Intent Card.md

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+---
+tags:
+  - project/iso27DIY
+  - dev
+  - llm
+  - agent
+---
+[Cognigy course](https://academy.cognigy.com/courses/take/conversation-design-course/lessons/24748613-request-and-reply) Proceed with 4.3
+
+**Agent Design Intent Card**
+![[Agent Design Intent Card.png]]
+
+Notice:
+- Who = the user
+- What = the utterance
+- Intention = get todays menu
+- Reason = to order food
+
+A conversation is inherently stateless: it probably won't follow your designed workflow. The user may ignore the bot and continue on his own path.
+
+**Personality, Persona**
+A Bot needs a Name and a Character. 
+
+It is a good idea to also have a capability for smalltalk. Users will ask 'how's the weather' or 'how should I prepare for a Zombie attack' or will say 'I love you'
+[Search Google for repository](https://www.google.com/search?client=safari&rls=en&q=repository+of+intents+and+utterances+for+smalltalk+chatbots&ie=UTF-8&oe=UTF-8)
+[A collection of sample utterances in various languages](https://github.com/codeforequity-at/botium-utterances).
+
+Contact Profile: creates persistence, by remembering, for instance, the user's preferences and home address, so the bot doesn't have to ask the same questions again each time.