# Fears, Uncertainties, and Doubts with ISO 27001 certification

People who need to implement ISO 27001 within their organization, often worry about the following:

* Am I doing it right
* Did I interpret this article correctly
* Haven’t I forgotten anything
* Are we doing enough
* How long will this take
* How will I get people to cooperate 
* This will bring a mound of unnecessary paperwork
* We will need to implement unworkable procedures 
* This will take all flexibility out of our way of working 
* We will become robots 
* We will need to implement all kind of expensive measures

## Themes

The challenges they face an be grouped in several themes, as described below.

**Lack of leadership / top management support**
- leadership doesn't fully understand the value of ISO 27001, sees it as a bureaucratic burden instead of a strategic priority 
- not a priority for middle management because of leadership stance
- lack of resource allocation (time, money and people) due to lack of leadership

**Business alignment**
- overly long and confusing policies that are difficult for employees to understand and auditors to navigate
- Risk of ISMS becoming isolated from real business processes, especially when internal responsibility lies with people lacking authority or visibility into all business areas.
* integration of management processes, process documentation, and continuous evaluation

**Acceptance / buy in at operational level:** 
  - (cultural) resistance from employees, beccause ISO 27001 implementation often introduces new policies and processes that can be perceived as burdensome or unnecessary
  - this is aggravated if staff don't understand the benefits and/or aren't properly trained 
  - this is aggravated if the ISMS is implemented as, or perceived as, an artificial system for certification rather than an integrated part of the company's culture and operations

**Documentation /policy tuning:**
- how to create and maintaining policies and procedures that are both comprehensive enough to satisfy auditors and practical enough for employees to follow.
- Over-engineering of a one-size-fits-all approach from templates, leading to massive, unwieldy documents, instead of tailoring the documentation to the specific needs and size of the organization
- finding the balance between being thorough and being concise – how much detail or separation is appropriate for policies, procedures, and supporting documentation

**On Risks:**
- How do we properly identify, analyze, and prioritize all relevant risks.
- Fear of missing a critical risk or not prioritizing them correctly.

**Passing the audit:**
- When is a control implemented "enough" to pass an audit and a fear of misinterpreting the auditor's expectations. This often stems from the fact that ISO 27001 is a framework, not a prescriptive checklist.
- Lack of structured and impartial internal audit processes
